Move over Facebook ratings, Facebook Recommendations are here to take your place. Facebook’s August 2018 announcement unveiled that the platform has updated the way consumers interact with local businesses on their platform, including replacing star ratings and...
Customer Voice Gather customer feedback and reviews via email and sms. Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. As a...
REPUTATION MANAGEMENT Monitor and manage your online reputation. Reviews, accurate business information, and social media activity impact a business’s reputation and influences whether a consumer decides to do business with them. Businesses need a way to manage...