Customer Voice

Gather customer feedback and reviews via email and sms.

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. As a business owner you know that it’s important to capture your customer’s feedback, but you have no idea where to start or how to do it?

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Take control of your online brand

Customer Voice is a powerful feedback tool that will have you seeing stars!

Turn customer experiences into stars.

Win the trust of new customers, collect their valuable feedback and show up where they are looking.

What’s included…

Use happy customers to win new customers

Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so  new customers know they can trust you.

Build a targeted presence across popular review sites

Make sure your business reviews show up where your customers spend  the most time. Focus on collecting feedback on the review sites that impact your business.

Collect feedback to better your business

Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.

Shine in local search

Maximize the SEO benefits of positive customer experiences. Gathering  authentic reviews will help you show up in search so new customers  can find you.

Reach customers wherever they are

Customer Voice gives you the flexibility to request reviews on the medium  that works best for your customers—either text message or email.

Monitor and manage your online reputation.

With Reputation Management, you can keep on top of online activity affecting the reputation of a business, including reviews, listings, and social media, helping you make expert recommendations, and provide proof-of-performance.

Reputation Management allows you to take control of your online presence

Allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.

Get Your Reputation Management Executive Reports

Get the high-level view on all aspects of your online reputation through weekly executive reports.

GET YOUR SOCIAL MEDIA MARKETING AUDIT AND ACTION PLAN

Let us work with your to improve your online and social media marketing campaign results today.

Take control and get better social media results today!

Outsource your social media marketing and start getting results

The overall aim of qubeSocial is to gain competitive advantages for our clients using social media marketing tactics to attract and retain you more prospects, customers and sales opportunities.

THE MAIN OBJECTIVES FOR OUR CLIENTS AND FOR YOU SHOULD BE TO:
Differentiate your local business and brand from rivals (or threat of) with outstanding social media marketing that works.
Be top of mind
…with your target audience by exponentially increasing the number of communication ‘touch points’ with prospects and existing customers
Increase Leads
Increase enquiries and sales opportunities using inbound marketing tactics to drive your target audience to your website, phone or the front door of your ‘bricks and mortar’ business.

SOME OF OUR WORK…

Chisholm & Gamon Port Melbourne Jon Kett

DOWNLOAD YOUR 7 STEP SOCIAL MEDIA MARKETING ACTION PLAN

Not sure where to start? Follow these 7 steps and know WHO, WHAT, WHY, WHERE, HOW, WHEN… and then ACTION!

Take control and get better social media results today!

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